Terms and Conditions

1. Acceptance of Terms

By accessing or placing an order, you agree to be bound by these Terms and Conditions.

2. Products

All diary products including leather diaries, cardboard diaries, and other handmade items are crafted with care. Minor variations in color, texture, or design may occur due to their handmade nature.

3. Orders

• Orders are confirmed only after successful payment.
• We reserve the right to cancel or refuse any order at our discretion.
• Order details must be accurate; we are not responsible for errors in customer-provided information.

4. Pricing & Payment

• All prices are listed in INR and may change without prior notice.
• Payments must be completed through approved payment methods.

5. Shipping

• Shipping timelines are approximate and may vary based on location and courier services.
• We are not responsible for delays caused by courier partners or unforeseen circumstances.

6. Returns & Refunds

• Returns are accepted only for damaged, defective, or incorrect products reported within the specified time.
• Refunds are processed after inspection and approval.

7. Intellectual Property

All product designs, images, and content are protected and cannot be copied, reproduced, or used without permission.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

9. Changes to Terms

We may update these Terms and Conditions at any time without prior notice. Continued use of services implies acceptance of updated terms.